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PRIVACY POLICY

At Aubergine & Escargot, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide while visiting our website.

1. Information We Collect

When you visit or make a reservation through our website, we may collect the following personal information:

  • Name

  • Contact details (email address, phone number)

  • Reservation preferences (date, time, special requests)

  • Payment information (when applicable for deposits or special bookings)

  • IP address and browsing behavior (for analytics purposes)

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and manage reservations

  • To communicate with you regarding your reservation or inquiry

  • To enhance your dining experience based on preferences or requests

  • To improve our website and customer service through analytics and feedback

  • To comply with legal requirements when necessary

3. Information Sharing

We do not share, sell, or rent your personal information to third parties, except when required by law or in the following cases:

  • With service providers who assist us in website hosting, payment processing, or marketing, ensuring they adhere to strict privacy standards

  • With your consent

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect data for analytics. You can control or disable cookies through your browser settings, but this may affect certain website functionalities.

6. Your Rights

You have the right to:

  • Access or request a copy of the personal data we hold about you

  • Correct any inaccuracies in your information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt-out of marketing communications

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights, please contact us at:

By using our website, you consent to the terms of this Privacy Policy.

Effective Date: 1 January 2024

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